David Williams | Future Pharma Europe

Day 1 | 20th October

What does rolling out conversation analysis look like in practice, from winning rep and manager trust and running a focused pilot, to building the momentum needed to scale across teams?
Beyond call counts and activity metrics, what does analysing how messages actually land with HCPs reveal about what separates high-impact conversations from the rest?
How have reps and first-line managers changed their approach, from call preparation to coaching, and what shift in engagement quality has Novo Nordisk measured?

Check out the incredible speaker line-up to see who will be joining David.