Greg Symber

Greg Symber

Director, Omnichannel Operations and Analytics Novartis

Greg Symber is a scientist turned global pharma leader, with nearly 20 years of experience in omnichannel operations, analytics, content transformation, procurement, and commercial excellence in both the US and Global roles. Across his career, he has helped pharmaceutical organizations transform how they create, measure, and deliver customer engagement at scale while frequently advocating for scalable innovation, content excellence, and data-driven decision making.

Based in Basel, Switzerland, he currently leads omnichannel operations and analytics initiatives at Novartis, helping global teams leverage AI, data, and modern operating models to improve customer engagement and business performance. Greg played a key role in building and scaling Novartis' International Production Hub, helping transform global-to-local content delivery, strengthen governance, and improve collaboration across brands, agencies, and markets. Previously, he held leadership positions in global procurement, media operations, agency governance, and commercial transformation at Novartis and Pfizer.

Day 2 | 21th October

10:05 AM Fireside Chat Interactive: Global consistency vs local relevance: How can you create content strategies that scale without sacrificing meaningful HCP engagement?

How does it work? Following a 20-minute fireside chat, attendees will work in small groups to discuss a challenge posed by the speakers and share approaches from their own organisations. 


  • How can pharma balance the need for consistent global scientific narratives and compliance standards with local market needs, cultural differences, and HCP preferences? 
  • What role do modular content, personalisation, and AI-enabled content orchestration play in adapting global assets for local relevance without increasing complexity? 
  • How can global and affiliate teams work together to improve agility, reduce approval bottlenecks, and ensure content remains timely, engaging, and impactful for HCPs? 

Check out the incredible speaker line-up to see who will be joining Greg.

Download The Latest Agenda