Maryia Touzet

Maryia Touzet

Head of Data & AI Product Servier

Day 1 | 20th October

2:25 PM Panel Interactive : Field Force Training: How can you use avatars and AI -powered virtual assistants to elevate training and provide on-the -go support to reps?

How does it work? Following a 25 -minute fireside chat , you will work in small groups to discuss a challenge posed by the panellists. 

  • Where are traditional sales coaching and training models being disrupted by the latest AI innovations to improve commercial performance?
  • How can AI-powered HCP avatars elevate training opportunities for today's field force?
  • How can AI avatars act as 'sparring partners' or digital twins, moving beyond static tape-based training?
  • How can these tools help reduce bias inherent in peer-to-peer role play and support more objective skill development?
  • What impact have AI-based role play and simulation models had on sales force capability, confidence and results? 

Available for sponsorship - Sales Training & Coaching, Content (incl AI), Sales Enablement Platforms 

Day 2 | 21th October

11:35 AM Case Study Interactive: Data Foundations First: How to unify and curate omnichannel data to unlock scalable AI use cases

How does it work? Following 15-minute case study, you will work in small groups to discuss a question posed by the speaker.

  • How to build the backbone of your data by aggregating and curating omnichannel data (CRM, content, digital touchpoints) to create a trusted, unified data foundation 
  • Enabling the business by opening self-service analytics to global teams to drive local commercial and marketing decisions 
  • Leveraging clean, connected data to power next best content, insights generation, and future AI-driven engagement 
  • Using hackathons and cross-functional collaboration to identify and prioritise high-impact AI use cases  

Check out the incredible speaker line-up to see who will be joining Maryia.

Download The Latest Agenda