Day 1 | 20th October
How does it work? Following a 25-minute panel discussion, you will work in small groups to discuss a challenge posed by the panellists.
- How can organisations operationalise right message, right time, right channel using existing CRM and marketing stacks (e.g. Veeva, Salesforce) under real-world constraints?
- What is the optimal way to integrate CRM, engagement platforms and digital channels to enable coordinated, data-driven engagement?
- Which tools and analytics best support insight-sharing across functions to continuously improve customer engagement
- What are the biggest organisational, technical and regulatory obstacles to optimising channels, and how are leading companies overcoming them?
- How can orchestrated, cross-functional engagement increase trust, credibility and relevance across the HCP journey, including compliant use of social channels?
Available for sponsorship - CRM Platforms, HCP Engagement Platforms, Marketing (overall email, app, web)
Check out the incredible speaker line-up to see who will be joining Vikram.
Download The Latest Agenda